Terms of Service

1. Who we are

UA Test Prep ("we", "us", "our") is an independent test preparation service for candidates taking the United Association (UA) plumbing and pipefitting apprenticeship aptitude test. We are not affiliated with, endorsed by, or sponsored by the United Association or any labor union. "UA" and related union marks belong to their respective owners.

2. What we provide

We provide online practice questions, diagnostic tests, study plans, and educational content intended to help you prepare for the UA apprenticeship aptitude test. Our content is based on publicly available information, first-hand experience from someone who has taken the test, and ongoing research.

We do not guarantee that you will pass. No honest test prep service does. We provide study material and practice tools — your outcome on the real test depends on your preparation, your effort, and the specific test your local administers.

3. Accounts

To access your dashboard, save your progress, and use paid features, you must create an account with a valid email address. We use passwordless magic-link authentication — you receive a one-time sign-in link by email instead of setting a password.

You are responsible for keeping your email account secure. Do not share your sign-in link with anyone. If you believe your account has been accessed without your permission, contact us at support@uatestprep.com.

4. Pricing and billing

Paid subscription tiers (Week Pass, Month Pass, Quarter Pass, Year Pass) are billed in advance via Stripe. Subscriptions do not auto-renew. When your tier expires, you are moved back to the Free tier automatically and your data is preserved.

The Year Pass is a one-time purchase that grants 365 days of access from the purchase date. There is no auto-renewal; when the 365 days elapse, the account reverts to the Free tier and can be renewed by purchasing a new pass.

5. Refunds

If you are unhappy with UA Test Prep for any reason, email us within 14 days of purchase at support@uatestprep.com and we will issue a full refund — no questions, no hassle.

6. Acceptable use

You agree not to:

• Share your account credentials or login links with others
• Scrape, redistribute, or resell our question content
• Attempt to reverse-engineer, circumvent, or disable any part of our service
• Use our service for any unlawful purpose
• Submit false or misleading information when signing up

Violations may result in account suspension without refund.

7. Content accuracy

We work hard to keep our practice questions accurate and aligned with the real UA aptitude test. Every numerical question is verified against our math verifier before it ships, and content is periodically reviewed. However, test formats can change without notice, and we make no warranty that our questions will exactly match the questions on your real test.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UA TEST PREP IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF OPPORTUNITY, EARNINGS, OR PROFITS ARISING FROM YOUR USE OF OUR SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability to you for any claim relating to our service will not exceed the amount you paid us in the 12 months preceding the claim.

9. Changes to these terms

We may update these terms from time to time. If we make material changes, we will notify you by email at least 7 days before the change takes effect. Continued use of the service after a change means you accept the updated terms.

10. Contact

Questions about these terms? Email support@uatestprep.com.